Smart Lawyers Have Smart Phones

In my CLE on client service, I reveal a very simple formula for satisfying clients. Know what they expect and then manage those expectations. The formula is certainly a simple one, but we all know that it is lot easier said than done.

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Categories: Practice Management
Roy’s coaching services helped me thoroughly evaluate the problems my firm was facing. He gave me sound advice and his honest opinion, which was not necessarily what I wanted to hear. His method of scheduled assignments held me accountable and allo…" Read the rest
– Owner, small Salt Lake City, UT law firm

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