Smart Lawyers Have Smart Phones

In my CLE on client service, I reveal a very simple formula for satisfying clients. Know what they expect and then manage those expectations. The formula is certainly a simple one, but we all know that it is lot easier said than done.

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Categories: Practice Management
If it wasn't for Roy, I don't think I would have gotten my new job. I appreciated the fact that he was flexible with my scheduling needs. I also liked that Roy pushed me to get out of my comfort zone by contacting people and networking . . ." Read the rest
– Associate, small Long Island, NY law firm

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