I met Roy when he spoke at our state bar annual convention. My firm has more clients than it can handle so I didn't need his marketing expertise. What I was looking for in a coach was someone who could be a trusted business advisor. Roy helped me with billing, personnel, website and case management issues. However, perhaps his biggest strength was his ability to force me to prioritize what I need to do to run my firm effectively.
Since Roy has been coaching lawyers for almost a decade, he has developed a knowledge base that is extremely useful - without breaking the confidences of any of his other clients, he gave me valuable feedback and suggestions about my practice based on what he has seen with others. He very quickly helped me see that I was way too focused on the work activities that I didn't like doing, even though it was a relatively small part of my work week. I was then able to make the necessary adjustments to my practice.
What I found most valuable about Roy's coaching as being able to talk one on one with someone who consults with attorneys on the practical and financial aspects of private practice. His approach was very professional. Personally, I enjoyed Roy's company and insights. I came away from our conversations with the impression that my law firm was doing most things right; that was reassuring. He did, however, suggest increasing our fees. I followed his advice and got no push back from any clients. Needless to say, I am very pleased with the higher revenues.
I own a mid-size family law firm outside of the Twin Cities metro area. I went to Roy for advice on marketing our growing firm and how to transition from litigator to manager. Roy helped me put a plan in place that allows me to continue to grow my company while ensuring that I have strong, competent staff in place to take care of all of our client needs. Roy also helped me with marketing strategies for both of our locations. I’m confident that I will use Roy again as our firm continues to grow
I liked Roy's organized way of approaching my problems and coming quickly to the most important points. His friendly manner of speaking was very helpful. I felt as though Roy understood not only the dollars and cents of my practice, but also the personal aspects of my situation.
I liked that Roy kept me accountable. He continually provided me with assignments and he always made sure that I got them done, even if it's right before a scheduled session; at least it got done! He never hesitated to ask tough questions or make me think things through - why are you doing that, which do you want more, what if X happened…etc. It forced me to be self-reflective, which I'm not always good at on my own. Roy is also full of good ideas…and he listened to mine and didn't hesitate to either encourage or dissuade me, depending on if the idea was great or nuts.
I really appreciated Roy's frank and straight forward manner. Whenever I had ideas that he thought were unlikely to work, he'd say so straight up and make better recommendations. Basically, I knew Roy's style was not to just tell me what he thought I wanted to hear, which was perfect. The last thing I ever wanted to pay someone for is to be a yes man and I never worried about that with Roy.
I enjoyed having a non-biased third party to discuss ideas and concepts regarding my practice. Roy's view gave me perspective which I did not otherwise have since I was too close to the situation and/or I have not practiced long enough to have the experience to develop a solution or perspective of the situation. Roy's services were excellent and I will utilize his recommendations in my practice.
I've had a very successful practice for 40 years and want to practice for about 5 more. I still enjoy being a lawyer, but quite frankly, coming into the office on some days and dealing with certain problematic files was becoming an emotional drain. Roy was able to give me the needed motivation and encouragement to "clean up" these cases and get them off my plate sooner rather than later. He also held me accountable to maintain the type of practice mix going forward that is the most profitable and enjoyable. In short, he helped me refocus my entire thought process about my practice.
I liked the fact that Roy listened, asked, listened and then gave his view of my situation and made appropriate suggestions. It is very easy for us as professionals to address matters in terms of solutions that have worked in the past in other situations and neglect a client's specific needs and objectives. Roy was excellent at fashioning a solution or response in terms of my objectives, rather than in terms of what has worked for others.
I own a very successful small law firm. We make plenty of money, our clients are well served, and coming to work every day is a joy. Roy is my idea starter for the management of this firm. His fresh perspective, periodic input, and ability to keep me focused have proven to be invaluable.
I check in with Roy every month or two. Our sessions concentrate on managing my busy practice including supervising the associates who work on my files, client service issues, and communicating more effectively with my firm's management about my professional and personal goals. However, what I have appreciated most from Roy's coaching is his ability to make me look weeks or months forward to anticipate the needs of my practice. By forcing me to think ahead, I've been able to eliminate certain problems, or when some issues can't be avoided, I am not caught off guard and am prepared to face them.