» Practice Management

I met Roy when he spoke at our state bar annual convention. My firm has more clients than it can handle so I didn't need his marketing expertise. What I was looking for in a coach was someone who could be a trusted business advisor. Roy helped me with billing, personnel, website and case management issues. However, perhaps his biggest strength was his ability to force me to prioritize what I need to do to run my firm effectively.

– Owner, small Anchorage, AK law firm
What I liked most about Roy was his willingness to reach out and gather information. For example, he answered an hourly rate question that I had by reaching out to one of his clients and my google local question about our move by reaching out to his computer guy. I appreciated that. I also liked that Roy followed up after each meeting with a list of action items for next time. That definitely helped keep things moving forward. Finally, I liked that he took the time to really understand how we do things. That is particularly important because my firm operates a little differently than most people assume.
– Owner, small Richmond, VA law firm

Since Roy has been coaching lawyers for almost a decade, he has developed a knowledge base that is extremely useful - without breaking the confidences of any of his other clients, he gave me valuable feedback and suggestions about my practice based on what he has seen with others. He very quickly helped me see that I was way too focused on the work activities that I didn't like doing, even though it was a relatively small part of my work week. I was then able to make the necessary adjustments to my practice.

– Solo practitioner, Minneapolis, MN
What I appreciated most about Roy’s coaching was his practical advice, common sense, and useful guidelines for discernment.
– Owner, small law firm in Puerto Rico

What I found most valuable about Roy's coaching as being able to talk one on one with someone who consults with attorneys on the practical and financial aspects of private practice. His approach was very professional. Personally, I enjoyed Roy's company and insights. I came away from our conversations with the impression that my law firm was doing most things right; that was reassuring. He did, however, suggest increasing our fees. I followed his advice and got no push back from any clients. Needless to say, I am very pleased with the higher revenues.

– Owner, small Seattle, WA law firm
Roy has never been shy about recommending that I raise my hourly rates. He insisted that clients would not react negatively. I listened to the advice and kept my fingers crossed. Boy, was he was right. One client remarked, "Over due. You're a great value." Another client after receiving the notice said nothing about the increase and only remarked, "We have a big project coming up in January so we'll be keeping you plenty busy." Hindsight is 20/20 but I wish I had worked with Roy earlier. 

 

– Solo practitioner, Minneapolis, MN

I liked Roy's organized way of approaching my problems and coming quickly to the most important points. His friendly manner of speaking was very helpful. I felt as though Roy understood not only the dollars and cents of my practice, but also the personal aspects of my situation.

– Solo practitioner, Chapel Hill, NC

I liked that Roy kept me accountable. He continually provided me with assignments and he always made sure that I got them done, even if it's right before a scheduled session; at least it got done! He never hesitated to ask tough questions or make me think things through - why are you doing that, which do you want more, what if X happened…etc. It forced me to be self-reflective, which I'm not always good at on my own. Roy is also full of good ideas…and he listened to mine and didn't hesitate to either encourage or dissuade me, depending on if the idea was great or nuts.

– Owner, small Minneapolis, MN law firm

I really appreciated Roy's frank and straight forward manner. Whenever I had ideas that he thought were unlikely to work, he'd say so straight up and make better recommendations.  Basically, I knew Roy's style was not to just tell me what he thought I wanted to hear, which was perfect. The last thing I ever wanted to pay someone for is to be a yes man and I never worried about that with Roy.

– Solo practitioner, St. Cloud, MN

I enjoyed having a non-biased third party to discuss ideas and concepts regarding my practice. Roy's view gave me perspective which I did not otherwise have since I was too close to the situation and/or I have not practiced long enough to have the experience to develop a solution or perspective of the situation. Roy's services were excellent and I will utilize his recommendations in my practice.

– Owner, small Phoenix, AZ, law firm
Overall, Roy's coaching was the "kick in the pants" that has motivated me to get things done, especially to focus on the things I knew I should probably be doing, but wasn't, and prioritize. His guidance regarding rate setting and increases was also very helpful.
– Owner, small Minneapolis, MN law firm

I've had a very successful practice for 40 years and want to practice for about 5 more. I still enjoy being a lawyer, but quite frankly, coming into the office on some days and dealing with certain problematic files was becoming an emotional drain. Roy was able to give me the needed motivation and encouragement to "clean up" these cases and get them off my plate sooner rather than later. He also held me accountable to maintain the type of practice mix going forward that is the most profitable and enjoyable. In short, he helped me refocus my entire thought process about my practice.

– Solo practitioner, Fresno, CA

I own a very successful small law firm. We make plenty of money, our clients are well served, and coming to work every day is a joy. Roy is my idea starter for the management of this firm. His fresh perspective, periodic input, and ability to keep me focused have proven to be invaluable.

– Owner, small Seattle, WA law firm

I found it very helpful to have Roy’s “bird's-eye view” of my immigration practice and current career prospects. When we started, I knew I needed a change. I didn't know if that was a completely new career, adding a new practice area, or hiring help. Given Roy’s knowledge of the legal market, he helped me recognize that my career is actually in a pretty good place. This realization was tremendously valuable to me. Roy also honed in on tangible things I can do to grow my practice, like meeting with more lawyers and professionals, which seems obvious in hindsight, but I hadn't been prioritizing. Instead, I was overly focused on small minutia that is unlikely to help me grow my practice. In the end, I feel much more focused, less adrift and on a path to growing my practice.

– Solo Practitioner, St. Paul, MN

For me, the reality testing with Roy was very helpful.  Being able to review with him whether what I was feeling or perceiving was probable (or even possible) in the context of a law firm practice helped me significantly. I also greatly appreciated Roy’s expertise in honing in on the time write-off situation, which has helped me to recognize it and question my automatic inclination to write off time. It was also incredibly helpful having him available when I became stressed out about my performance review.

– Associate, mid-sized ND law firm
I met Roy when I heard him speak about marketing when his seminar was sponsored by my state’s bar association. I was so impressed, I invited him to conduct the CLE for all of my firm’s lawyers. After that, I hired him to do marketing coac…" Read the rest
– Managing Partner, mid-sized Toledo, OH law firm

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