Are Your Clients Satisfied? Ask Them.

Most lawyers are quite sure that their clients are satisfied. If you ask them why they are so sure, the most likely response is, "I just know they are." Well, how do they know?

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Categories: Practice Management
I’ve been a commercial litigator for almost twenty years. I hired Roy to help me diversify my caseload. He opened my eyes to realistic possibilities that interested me that I had not seriously thought of before and provided the roadmap to explore t…" Read the rest
– Partner, small Boston, MA law firm

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