Client Service: Happy Clients Can Set Lawyers Apart

May 15th, 2013

It's not always easy to convince lawyers that they should care more about client service. Too many genuinely believe their legal expertise is paramount—the only thing that truly matters when establishing their law practice's reputation. But lawyers should not underestimate the impact of how they treat their clients: It's the only part of the lawyer-client experience that we can control, and the only thing that can be accurately evaluated and appreciated by any client.

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Categories: Practice Management

When I hired Roy, I was miserable practicing as a partner in a small firm that in my view operated in a very dysfunctional manner. My gut told me that I should go out on my own, but just couldn’t pull the trigger. After thorough discussions wit…" Read the rest

– Solo practitioner, Duluth, MN

Sep

How Spouses Can Support Law Firm Succession Planning

September 5th, 2024

Succession planning is a demanding journey with many unknowns. As the spouse, you're more than just a passenger—you're the co-pilot. Whether you are a co-owner at the firm, an employee, or simply a curious and supportive partner, your involvement in succession planning is crucial. As a spouse, you bring a unique perspective to the process, whether or not you work at the firm. With that support, a few well-placed nudges, and the occasional "I told you so" (play this latter card VERY carefully), you can help guide your law firm owner spouse make a smooth transition out of the legal profession. Read More

Aug

Effective Website Strategies When Merging Law Firms

August 8th, 2024

As more attorneys who are Baby Boomers retire, many of them are choosing law firm mergers as a succession plan. If you're a solo or small law firm owner planning to exit practice in the next 5-10 years, merging with another firm may be your best option. Read More

Roy S. Ginsburg, J.D. “My goal is to help lawyers become more successful and satisfied in their careers.” I have spent more than 40 years practicing law in both private practice and as in-house counsel, and currently run a successful part-time solo practice. I…

Email: Phone: 612-524-5837 Fax: 612-224-9364

Client Service: Happy Clients Can Set Lawyers Apart

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