Client Service: Are Your Clients Really Satisfied?

If you are like many lawyers, you assume your clients are satisfied. Oftentimes, three reasons support their assumption. Their clients don't complain, they pay, and they come back. Each of these answers seems reasonable as an indication of client satisfaction. In reality, however, they provide little support.

Continue reading this post at www.lawyerist.com

Categories: Practice Management
What I liked most about working with Roy was his down-to-earth approach to issues. We covered lots, including whether I should modify practice areas, switch law firms, or go solo. Given his own experiences practicing law, as well as his numerous year…" Read the rest
– Of Counsel, small Indianapolis, IN law firm

For More Information

  • This field is for validation purposes and should be left unchanged.

Blog Index

See our complete Blog Index.